Privacy Statement

This privacy statement was last updated on 06/5/03. Paladin Press created this privacy statement in order to disclose our information gathering and dissemination practices for this Web site, www.paladin-press.com. Upon reading this privacy statement, you will know:

• What personally identifiable information of yours is collected from you through the Web site.
• How the information is used.
• With whom the information may be shared.
• What choices are available to you regarding collection, use, and distribution of the information.
• The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under Paladin Press' control.
• How you can access and correct any inaccuracies in the information collected about you.

Paladin Press' Privacy Statement

Your privacy is a top priority at Paladin Press. Our relationship with our customers is our most valuable asset and the very basis for our reputation, so supporting the protection of privacy rights is a fundamental element of our business.

Paladin Press is the sole owner of the information it gathers on this site. Paladin Press will not rent or sell names or personal information from our customer database to other companies. Paladin does not voluntarily provide information to law enforcement agencies. Paladin has in the past and will in the future, employ attorneys to resist subpoenas for information in our files. If we are compelled by a court to produce information on a specific individual, we are obliged by law to comply.

What information is collected and how is it used?

In several areas of paladin-press.com, we ask you to provide information by filling out and submitting an online form.

Catalog requests
We ask for a name and address to complete your request. This information is not incorporated into our customer database. This information is deleted on a weekly basis

Store checkout
When you make a purchase at paladin-press.com, you are required to create an online account. Your online account is password protected and available only to you. We ask for your name, address, and contact information so we can send you your order and contact you if we have a question about your order. We ask for credit card information so we can fulfill your order and can provide this information to the company that processes your credit card payment.

Security
Your online account and purchase data is transmitted using industry-standard SSL-encryption. All online account and purchase information collected resides on a secure server. Credit card numbers are encrypted when stored on the secure server. Credit card numbers are deleted from the server on a regular basis.

E-mail List/Paladin Press E-News
We ask for your name, e-mail address, ZIP code, gender and category preferences. We use this information to ensure that we're sending you the type of e-mail updates you would like to receive. This information is held securely and maintained by Click Action, an e-mail marketing provider, and it is available only to paladin-press.com. Instructions for removing your name from the list come with every e-mail.

E-mail to paladin-press.com
We ask for information to help us answer your questions. By sending us an e-mail, you automatically provide us with your e-mail address. We will use this information only to follow up on your questions or requests.

Automatically collected information
Some information is automatically received and collected from you when you visit paladin-press.com. We receive and can collect the Internet Protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our site, and the Internet address of the Web site from which you linked directly to our site. A user's session will be tracked, but the user will remain anonymous. We use this information to monitor the use of our site. The information we capture automatically provides us with information about our user base and use patterns and remains private. We will make no attempt to correlate personally identifiable information with any of this aggregate information.

Cookies – what they are and how we use them

Cookies are small bits of text that your Web browser software stores on your computer when you visit some Web sites. Following are details on how we use cookies in specific areas of paladin-press.com.

• Browsing
  The paladin-press.com Web site does not use cookies.
• Searching, shopping and checkout
  The paladin-press.com online store does not use cookies.

Information we do not collect
When you visit paladin-press.com, we do not collect your name, e-mail address, or any other information unless you provide it to us.

How we use e-mail
After you place an order at paladin-press.com, you will receive an e-mail confirmation with your order information.

We send the Paladin Press E-News—our e-mail update on products, sale items, and interesting news—to subscribers and occasionally to other customers we think might be interested in receiving this information. Unsubscribe instructions are included in every e-mail.

If you provide your e-mail address in an e-mail to paladin-press.com, we may send you an e-mail to follow up on your inquiry, but we will not use the address for marketing purposes.

Links to other sites
Paladin-press.com provides links to Web sites we think our readers might find interesting. These sites operate independently of paladin-press.com and have established their own privacy and security policies. Paladin Press does not endorse any of these companies or the products they offer and we strongly urge you to investigate these companies' privacy policies before providing them any personally identifiable information. We provide these links for entertainment and information purposes only.

How to remove your name from our mailing list
You may contact us by phone, e-mail, or postal mail to:

• Remove your name from our catalog mailing list
• Update the name and address information we use when we mail you catalogs
• Eliminate duplicate catalogs

Contact us by phone at 1.303.443.7250, toll free at 1.800.466-6868, by fax at 1.303.442.8741, by e-mail at service@paladin-press.com or write to the following address. Please include a note of instruction and, if mailing your request, the catalog label showing your mailing address.

Paladin Press
Gunbarrel Tech Center
7077 Winchester Circle
Boulder, CO 80301-3505

Updates to our information practices
We are always looking for ways to improve our site's features and services. As a result, this statement may be updated from time to time. We encourage you to review this page periodically for the latest information on privacy practices at paladin-press.com.

Questions or comments
For questions, comments about, or assistance with any privacy-related issue, we invite you to contact us. We are always ready to help.